Who we are

Our website address is: https://surfadesk.com and the Surfadesk service is owned by Coinno AS, in Oslo, Norway.

What personal information we collect and why we collect it

Comments

When visitors post comments on the page, the information provided in the comment form is stored in addition to the visitor’s IP address and visitor’s browser version. This is done to help avoid junk comments.

An anonymous text string generated on the basis of your email address (also called a “hash”) can be sent to the Gravatar service to inquire if you have an account there. Gravatar’s privacy statement is here: https://automattic.com/privacy/. After your comment is approved, your profile photo will be visible to anyone in connection with your comment.

Media

If you are uploading images to the site, avoid uploading images that contain information about the location it was taken (EXIF GPS). Visitors to the site can download and retrieve such information from images on the page.

Contact Forms

Forms are transmitted with SSL. Old submissions are routinely deleted. Customer data is stored in a CRM system. Data from cancelled customer relations are routinely deleted.

Cookies

If you leave a comment on this site, please ask us to remember your name, email and website. This information is stored in a cookie and is there to make things easier for you. You do not need to resubmit this information the next time you post a comment. These cookies expire after one year.

If you visit our login page, we will create a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and will disappear as soon as you close your browser.

When you sign in, cookies are created that store your login information and choices you made regarding how content should be displayed. Cookies with login information expire after two days, while display choices last for one year. If you check & lauot; Remember me »t;, your login information will be stored for two weeks. If you log out of your account, these cookies will disappear.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal information, but only the ID of the article you just edited. It expires after one day.

Embedded content from other sites

Items on this page may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other sites behaves exactly as if the visitor had visited the site from which the embedded content originated.

These sites may collect information about you, use cookies, embed third-party tracking systems, and monitor what you do through this embedded content. This also includes tracking your actions through the embedded content if you have an account and are logged into the site.

Analysis

We use Google Analytics and other tracking for marketing purposes. Data is handled according to GDPR. Third party analytic systems might be integrated and use the data. 

Who we share your information with

Your public information is shared with visitors. Private information regarding your customer relations are sent to a CRM system, and economic data is sent to an economic system. Our employees can have access to necessary parts of our systems to provide high quality services.

How long we keep information about you

If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of putting them in a queue where they have to be manually approved by an editor.

For users who register on this site (if this opportunity exists), personal information that they enter into their user profile is also stored. All users can view, edit and delete their own personal information at any time (except for usernames). Website administrators can also view and edit this information.

Your rights in respect of information we hold about you

If you have an account on this site or have left comments, you can request an export file containing the personal information we hold about you. This includes all data you have provided to us. You can also request that we delete all personal information we hold about you. This does not include information we are required to store for administrative, legal or security reasons.

Where we send information about you

Visitors’ comments can be checked through an automatic junk comment detection service.

How we protect your personal information

Your user data is safe with us. We achive A+ ranking in SSL encryption on Qualys SSL Labs test. Our CRM is integrated with Google Cloud and up to their rigorous standards. Our e-mail is hosted by Google Apps and documents are stored in Google Cloud. We take security and privacy seriously.